System Configuration & Overview | Components | PDF Datasheets | Live Demo | Micro Site | Training
A growing number of organizations have moved toward VoIP and away from out dated TDM technology. Does that mean everyone is using VOIP? Not necessarily however it does mean nearly all organizations are doing something in regards to VoIP, whether running a trial, evaluating vendors for a future rollout, installing VoIP, or using VOIP completely. Overall, the percentages of organizations within each type of rollout have stayed consistent, relative to one another, year after year. There are many reasons for the vast migration to VoIP technology from immediate cost savings to converged desktop applications allowing employees to work smarter and more efficiently.
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Evolve Technologies receives one of the Highest Customer Satisfaction Ratings for ShoreTel-98.45%
*Customer Satisfaction surveys conducted by an objective third party Click here to read more |
Best of Breed VoIP Solutions
As a best of breed solution provider Evolve Technologies recommends only the best VoIP technologies to our customers. Our beginning-to-end solutions are meant to fill each of our clients’ unique needs by seamlessly integrating our products and services into the goals of your organization. It takes more than great technology to deliver the results that today's businesses demand. It takes a responsive partner who offers solutions that can scale to meet your unique needs.
 Evolve Technologies partnership with ShoreTel provides our customers the best VoIP solution on the market today. ShoreTel is the fastest growing provider of an IP telephony solution and a leader in customer satisfaction. ShoreTel VoIP solution has an innovative technology and delivers unmatched reliability, scalability and manageability that manages your phone system across the entire enterprise in a single platform. The system not only provides immediate cost savings, but enables applications that allow your employees to work more collaboratively and efficiently.
The ShoreTel systems scalability gives you the capability to easily expand as your business grows. Evolve Technologies customer Crocs Footwear installed the ShoreTel IP solution and has grown the system from 100 users in 1 location to 2000 users in multiple locations, both domestic and internationally.
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ShoreTel out performs the competition five years running! Nemertes Research and independent research company compared Avaya, Cisco, Nortel and ShoreTel. ShoreTel scored the highest in all categories for the 5th consecutive year. The most notable areas are value, technology, ease of use and performance.
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ShoreTel System Configuration & Overview
The ShoreTel system is a fully distributed IP phone system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.
- Architecture with unmatched reliability, scalability
- Best in class system management
- Easy to use applications
- 100% feature transparency between sites
- Scales up to 10,000 in a single system
Learn more about the components that comprise a ShoreTel phone system:
Voice Switches
 ShoreGear™ Voice Switches are highly reliable, intelligent devices that use an embedded, real-time operating system to provide 99.999% reliability.
System Management
With ShoreWare Director, your entire phone system can be managed from a single browser-based interface. Instead of multiple PBX, voice mail and automated attendant systems, ShoreWare Director unifies all systems into a single interface.
System Monitor
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ShoreWare System Monitor ensures a high level of voice quality through continuous monitoring of your network, following up with automated alerts of potential issues. With ShoreWare System Monitor, you can proactively address performance issues before they affect the reliability of your network.
Unified Messaging
The ShoreTel system provides a complete messaging solution from voice mail to automated attendant, along with desktop tools designed to increase employee productivity.
Desktop Applications
From call-handling to unified messaging - from distributed call agents to seamless telecommuting - ShoreTel systems enable users to manage their communications from a simple point-and-click interface.
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Operator Console
Whether you answer all calls with a live operator or have an operator providing backup to an automated attendant, the entire call answering workload can be centralized using the operator console.
PDF Datasheets
Evolve Technologies Free On-Site ShoreTel Demo
Register for a free onsite product demonstration and receive a free copy of Nemertes Research’s latest IP Telephony report, “Convergence the next Frontier”- a $2500 value that presents an in-depth analysis of IP Telephony as well as customer ratings for all manufactures.
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ShoreTel Live Demo
Want to see why the industry is raving about ShoreTel? From the comfort of your office, attend this live, weekly web presentation led by a ShoreTel SE held every Friday at 1 PM Eastern/10 AM Pacific.
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