ShoreTel Components | PDF Datasheets | Live Demo | ShoreTel Micro Site | ShoreTel Training
ShoreTel System Configuration & Overview
The ShoreTel system is a fully distributed IP phone system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.
- Architecture with unmatched reliability, scalability
- Best in class system management
- Easy to use applications
- 100% feature transparency between sites
- Scales up to 10,000 in a single system
Learn more about the components that comprise a ShoreTel phone system:
Voice Switches
 ShoreGear™ Voice Switches are highly reliable, intelligent devices that use an embedded, real-time operating system to provide 99.999% reliability. Read More...
System Management
With ShoreWare Director, your entire phone system can be managed from a single browser-based interface. Instead of multiple PBX, voice mail and automated attendant systems, ShoreWare Director unifies all systems into a single interface. Read More...
System Monitor
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ShoreWare System Monitor ensures a high level of voice quality through continuous monitoring of your network, following up with automated alerts of potential issues. With ShoreWare System Monitor, you can proactively address performance issues before they affect the reliability of your network. Read More...
Unified Messaging
The ShoreTel system provides a complete messaging solution from voice mail to automated attendant, along with desktop tools designed to increase employee productivity. Read More...
Desktop Applications
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From call-handling to unified messaging - from distributed call agents to seamless telecommuting - ShoreTel systems enable users to manage their communications from a simple point-and-click interface.
Read More...
Operator Console
Whether you answer all calls with a live operator or have an operator providing backup to an automated attendant, the entire call answering workload can be centralized using the operator console. Read More...
PDF Datasheets
Evolve Technologies Free On-Site ShoreTel Demo
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ShoreTel Live Demo
 Want to see why the industry is raving about ShoreTel? From the comfort of your office, attend this live, weekly web presentation led by a ShoreTel SE held every Friday at 1 PM Eastern/10 AM Pacific.
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